💬 OpenCart Support System
eWeb Customer Support Desk
Submit a support ticket, report an extension issue, or request custom OpenCart integration assistance.
📚 Documentation Hub
Browse detailed installation guides, setup wizards, and configuration steps for all eWeb extensions.
Explore OpenCart Docs →⭐ Loyalty & Rewards Guide
Troubleshoot points calculations, checkout slider displays, VIP tier thresholds, and Journal 3 compatibility.
Read Rewards Guide →🛡️ Anti-Fraud Documentation
Configure risk scoring thresholds, order quarantine management, and IP velocity rules.
View Anti-Fraud Docs →🧩 Variant Matrix & SKU Inventory
Matrix setup, SKU patterns, storefront availability, CSV import, and the stock ledger. Marketplace extension #50132.
Read Variant Matrix Guide →Open a Technical Support Ticket
Please include your OpenCart version, theme name (e.g. Journal 3, Default), and extension order ID for fastest turnaround.
Before submitting, please check:
- Have you refreshed your modifications cache under Extensions > Modifications > Refresh?
- If using Journal 3, have you cleared the Journal cache under Journal > System > Cache?
- Do you have your OpenCart error log ready from System > Maintenance > Error Logs?
